This month marks Magnus’ eighth birthday, and my eight year anniversary here. To celebrate both, I thought I would try to put into words what the experience has meant to me. First of all, just thinking about eight years is tough because it is the longest I have ever done anything - longer than any other job, longer than my college education, longer than I have known my wife. Can a single experience or concept define the last eight years? Is it my first employee, our first school, our 100th school, or our 900,000th user? I think I’ve narrowed it down to one common thread – the people. Some are employees and some are clients, but all have shaped my journey, and the Magnus journey.
I founded Magnus with the goal of empowering the patient with a consolidated medical record, thereby putting them in control of their health. The concept was that with individualized knowledge of their patients, health care providers could deliver a higher standard of care. Today, that product has morphed into a student medical record that helps parents, students, and schools manage information and deliver excellent student care. It’s a wonderful feeling to offer a product that helps people care for others, delivers life-saving information in an emergency, and connects all the student caretakers.
I love that our company focus is on the customer, but not a day goes by that I’m not thinking about my co-workers – the people who have brought to reality what was once just the idea of Magnus Health. It’s in all of us individually, and in our company culture, to treat others how we would like to be treated. As a result, we’re a company that best serves those that share our same ideals, so it’s no surprise that schools are a perfect fit.
At Magnus, we care. We care about our clients, we care about the kids at their schools, we care about our work environment, and we care about each other. For my anniversary, the company surprised me with a singing telegram dressed as a nurse (see picture). She sang an original, “Ode to Chas” to the tune of The Star Spangled Banner. While it might have been a funny way of showing it, the whole company definitely conveyed that they care about me.
Through the years, we’ve gone through several growth spurts and some growing pains, but we also stumbled across something very important. We needed to put into words what defines who we are at our core. We needed our ‘Why.’ There was no mandate, mission decree, or two-day brainstorming session with just the members of the leadership team. There was a simple question asked of everyone in the company: Why do you work at Magnus? The answer was simple: We believe in better care.
When I shared this with my father, who co-founded the company, he paused and said, “You just gave me chills. That’s why we started the company in the first place.” That moment is one of the most lasting and proud moments for me. Over forty people, who were not there the day we came up with the idea for the company, came together and reminded me of the very ideals which first drove us, and still do.
People always tell me that it must be awesome running your own company, and they’re right, but not for the reasons they’re thinking. It is not glamorous. It is a rollercoaster ride with the highest highs and the lowest lows. There are sleepless nights and weeks and months. The awesome part is the people on the ride with you are experiencing those same highs and lows. You’re never alone at Magnus, and I’m lucky to have shared this ride with the most amazing people. People that believe in our goals, people that believe in the vision of the company, and most importantly people who believe in better care. They may be a little quirky, but such is the case for most risk-takers with an entrepreneurial spirit.
If you’re a client of ours, you’ve also had the opportunity to work with some of these people, and I think you’ll understand why they mean so much to me. I hope you can also see that you mean so much to us. People are what it’s all about, people are the common thread, and people are why we do what we do.